If you change your mind or ordered the wrong product then we are happy to accept for return and refund. Item(s) must be returned within 14 days of purchase and must be unopened and in original condition. Item(s) that cannot be resold will not be accepted for return and refund.


If an item is faulty, wrongly described, or different from the sample shown then we will refund purchase price, as long at the product is within the warranty period specified.


While we don't exchange here at The GearUp, we will credit and return your product free of charge, as long as the product has not been damaged and can be resold, unless there is a fault. If you would like a replacement then please just place another order.

Your personal information will be used according to our Privacy Policy to process your refund or return.


For all returns, please fill out the contact form here. Please outline the reasons and information regarding your return, including order number and contact details.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.