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FAQs
Where are you based?
We are located at 690 Great South Road, Penrose, Auckland 1061. All orders ship from our Auckland warehouse.
Where do you ship to?
We ship New Zealand-wide via Castle Parcels and NZ Post. We don't deliver to PO boxes.
What is GearUp?
We're a proudly New Zealand owned and operated company that aims to bring the best tech products from all over the world, to the door of Kiwi tech lovers.
Do you own The Gear Hut?
We've recently incorporated The Gear Hut outdoor products into GearUp. We're now proud to offer a range of binoculars, optics and outdoor goods from brands such as Nikon, Leica and Kite Optics.
Can you assist with my previous The Gear Hut order?
Yes! If you have any questions related to a previous The Gear Hut order, contact us.
Contact our team via email, phone or social media. We're available Monday-Friday from 9am-5pm.